This page centralizes support requests for the Aedon mobile app: account access, sign-in, purchases, safety, reports and privacy.
For any question or complaint about Aedon, you can contact Naboat, the commercial name of Nelson Parrilla, sole proprietor, by email: aedon@naboat.fr.
When possible, include your username, the email address linked to the account, your device type, the app version and a precise description of the issue. Never send your password, sign-in code or full payment card details.
For billing questions, include the product, the platform used, Apple App Store or Google Play, and the approximate purchase date.
Apple and Google subscriptions must be canceled from the relevant store account settings. Deleting your Aedon account does not automatically cancel an active subscription with Apple or Google.
Use the Report and Block features available in the app whenever possible. They send the useful details to moderation and help stop unwanted interactions quickly.
If you can no longer access the app or the situation is urgent, email aedon@naboat.fr with the necessary details. Do not attach unlawful content; describe the facts and identify the relevant accounts.
For access, rectification, objection or data deletion requests, contact aedon@naboat.fr from the address linked to your account.
You can also delete your account directly from the app: Settings, then My account, then Delete my account. More information is available on the Account deletion page and in the Privacy Policy.
We acknowledge requests as soon as reasonably possible. Safety, abuse and personal-protection reports are prioritized. Requests relating to personal data rights are handled within the timeframes required by applicable law.